Getting Started with OnBooq
Set up your OnBooq account and launch the Enquiry Assistant on your website in minutes.
Prerequisites
Ensure you have:
- A website where you can add custom HTML/JavaScript code
- Admin access to edit your site's
<head>section - A business email for account verification
Review your website's platform documentation for adding scripts. Common platforms like WordPress, Wix, and Squarespace support custom code.
Create Your OnBooq Account
Sign up at https://app.onbooq.com/signup using your business email.
Sign Up
Enter your business name, email, and password.
Verify your email by clicking the link sent to your inbox. This enables full dashboard access.
Install the Chat Widget
From your dashboard at https://app.onbooq.com, copy your unique widget script.
Add it to your website's <head> section.
<script src="https://widget.onbooq.com/latest.js"
data-account="your-account-id-here"
data-theme="light">
</script>
Install the OnBooq React SDK:
npm install @onbooq/react-widget
Then import and use:
import { OnBooqWidget } from '@onbooq/react-widget';
<OnBooqWidget accountId="your-account-id-here" theme="light" />
Use a plugin like "Header Footer Code Manager".
Paste this in the header:
<script async src="https://widget.onbooq.com/latest.js"
data-account="your-account-id-here">
</script>
Configure Business Details
In the dashboard, navigate to Business Settings.
Add:
- Business name and logo
- Operating hours
- Initial FAQs (e.g., "What services do you offer?", "How long does installation take?")
Save changes. The widget updates automatically.
Test the Enquiry Flow
Visit your live website and open the chat widget.
Send a test message like "Hello, what's your availability?"
Verify it captures details, prompts booking, and notifies you via email/dashboard.
Check your dashboard's Enquiries tab for the test entry.
Verify Installation
Open your browser's developer console (F12) and look for the OnBooq script loading without errors. The chat bubble should appear in the bottom-right corner.
Next Steps
Customize FAQs
Add common questions and responses to handle 80% of visitor inquiries automatically.
Integrate Notifications
Connect webhooks or email alerts for real-time enquiry notifications.
Advanced Features
Explore analytics, custom themes, and booking integrations.
Congratulations! Your Enquiry Assistant is live. Monitor your first real enquiries and refine based on visitor interactions.
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