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ReviewsHow Reviews works

How Reviews works

OnBooq automatically asks customers for a review after a completed job, then logs the results in your portal.

The simple rule
A review request is sent when:

  • the job is approved, and

  • the scheduled job time is in the past, with a short safety buffer so requests don’t send too early.


Timing
Review requests are checked and sent automatically throughout the day.

Important
If a job is cancelled or not approved, a review request won’t send.