How Reviews works
OnBooq automatically asks customers for a review after a completed job, then logs the results in your portal.
The simple rule
A review request is sent when:
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the job is approved, and
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the scheduled job time is in the past, with a short safety buffer so requests don’t send too early.
Timing
Review requests are checked and sent automatically throughout the day.
Important
If a job is cancelled or not approved, a review request won’t send.
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Last updated Mar 11, 2026
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